Our office is on N Solano Dr, which means when you call you reach people who live here. Not a national call centre routing your mother's situation to whoever picks up in another state.
Yes. Las Cruces is our home base — our office is at 301 N Solano Dr, Unit 8. Personal Touch Home Care provides non-medical in-home care across the whole city, from hourly visits through overnight shifts, weekends and continuous 24-hour care, in English and Spanish.
Las Cruces is where we are actually from. The office is on N Solano Dr, and Netty does the assessments herself, which means the person deciding what your family needs is the person who owns the company rather than a scheduler working from a form.
That matters more here than it would in a bigger city. Las Cruces is small enough that reputation is the whole business — families find us because a neighbour, a church friend or a discharge planner told them to call. There is nowhere to hide from doing this badly, and we would not want there to be.
It also means we can staff the awkward hours. Overnight and weekend shifts are the ones agencies quietly avoid because they are hard to fill. Being local, with local caregivers, is what makes covering them realistic instead of theoretical.
Across every neighbourhood in the city, on whatever schedule fits:
Faster here than anywhere else we serve, because this is where most of our caregivers live. Tell us the urgency on the first call — if you are ringing from a discharge planning meeting, say so immediately, because it changes how we schedule.
Yes, the whole city. There is no part of Las Cruces we treat as too far.
Yes — she does the free assessments herself. You are not meeting a salesperson and then never seeing them again.
Yes, and we match language at assignment. Tell us which language the household prefers when you call.
Personal Touch Home Care provides non-medical in-home care. Our caregivers assist with daily living, safety and companionship. They do not provide nursing, wound care, injections, physical therapy or any service requiring a licensed clinician. If that is what is needed, it is a home health agency, and we will tell you so.
Call and describe what is happening at home. We will tell you what we can do, what we cannot, and what it would take.
