Sometimes the problem is not care. Sometimes it is a bathroom after a bad night, an apartment after a long illness, or a house that quietly got past what one person could manage. We show up without judgment, we do not talk about it afterward, and we leave the place livable.
Emergency sanitation and cleanup is intensive, discreet cleaning and disinfection of a home after an accident, incontinence event, illness, or long period of neglect. Personal Touch Home Care in Las Cruces handles soiled bedding and flooring, bathrooms, kitchens, odor, and clutter that has become a fall or health hazard — restoring a safe, livable space.
Soiled bedding, mattresses, upholstery, carpet, and flooring cleaned and disinfected — not covered up with air freshener.
A full reset of the bathroom, kitchen, and bedroom so someone is not discharged home into the conditions that made them sick.
Source removal first, then cleaning and disinfection of hard surfaces, because odor is information about what is still there.
Clearing walkways, doorways, and exits so a walker fits through and the fire department could get in. Done with the family, at a pace the resident can tolerate.
Spoiled food, refrigerators, pantry, counters, and dishes — the first place a home goes when someone stops being able to keep up.
Preparing a home for a new tenant, for a sale, or for a family that cannot walk back into that room yet.
We are not a licensed crime-scene or infectious-disease remediation contractor. For a death that requires biohazard remediation, methamphetamine contamination, sewage backup, or mold, you need a licensed restoration company — call us and we will tell you so, and point you toward what you actually need.
Yes. Our caregivers do not discuss client homes, and we do not photograph a home except where the family asks us to document a condition for their own use. Discretion is the reason most families call us instead of a general cleaning service.
We handle ordinary cleaning, linens, laundry, and resetting a room after an expected death at home. We are not a licensed biohazard remediation contractor, so anything requiring that scope needs a restoration company — we will tell you honestly which one you are dealing with.
Sanitation calls are scheduled as quickly as staffing allows, and we treat them as urgent. Call (575) 639-3341 and describe the situation plainly — whoever answers has heard it before.
Call and describe what is happening at home. We will tell you what we can do, what we cannot, and what it would take.
