📍 Proudly serving Las Cruces & southern New Mexico
Español 24-Hour Care ☎ (575) 639-3341
Emergency sanitation & cleanup

When the home needs care, too.

Sometimes it is the home itself that needs attention. After an accident, an extended illness, or a stretch when keeping up simply became too much for one person, our team restores the space quietly and professionally — with discretion, respect, and no judgment.

Discreet & respectfulSanitizing & odor controlFall-hazard clearingPriority scheduling

What is emergency sanitation and cleanup?

Emergency sanitation and cleanup is intensive, discreet cleaning and disinfection of a home following an accident, an incontinence event, an illness, or an extended period when upkeep was not possible. Personal Touch Home Care in Las Cruces addresses soiled bedding and flooring, bathrooms, kitchens, odor control, and accumulated clutter that has become a fall or health hazard — restoring a safe, sanitary, comfortable home.

What this covers

After an accident or incontinence event

Bedding, mattresses, upholstery, carpet, and flooring are cleaned and properly disinfected, so the source is treated rather than masked.

After an illness or a hospital stay

A complete reset of the bathroom, kitchen, and bedroom, so a loved one comes home to a sanitary environment that supports their recovery.

Sanitizing and odor control

We address the source first, then clean and disinfect hard surfaces, because lasting odor control depends on removing what is causing it.

Clutter that has become a hazard

Walkways, doorways, and exits cleared so a walker passes easily and emergency responders have access. Handled alongside the family, at a pace the resident is comfortable with.

Kitchen and food-safety reset

Refrigerator, pantry, counters, dishes, and expired food — often the first area to fall behind when daily upkeep becomes difficult.

Move-in, move-out, and after a loss

Preparing a home for a new tenant, for a sale, or for a family that is not ready to take on the room themselves.

An honest boundary

We are not a licensed crime-scene or infectious-disease remediation contractor. For a death that requires biohazard remediation, methamphetamine contamination, sewage backup, or mold, you need a licensed restoration company — call us and we will tell you plainly, and point you toward the right kind of company.

Common questions

Is this service confidential?

Yes. Our caregivers do not discuss client homes, and we do not photograph a home unless a family asks us to document a condition for their own records. Discretion is the reason most families call us rather than a general cleaning service.

Do you clean after a death at home?

We handle ordinary cleaning, linens, laundry, and resetting a room after an expected death at home. We are not a licensed biohazard remediation contractor, so anything requiring that scope needs a restoration company — and we will tell you plainly if that is what your situation calls for.

How fast can you come out?

Sanitation requests are scheduled as quickly as staffing allows, and we treat them as a priority. Call (575) 639-3341 and tell us what you are dealing with — these are routine calls for our team, and they are handled with complete discretion.

See all common questions →

Other services

Talk to someone about your situation.

Call and describe what is happening at home. We will tell you what we can do, what we cannot, and what it would take.

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