Personal Touch Home Care brings comfort, dignity, and skilled support right to your loved one's door — days, overnights, and weekends, at reasonable prices.
Call us any time(575) 639-3341
Personal Touch Home Care LLC is a locally owned, non-medical in-home care agency in Las Cruces, New Mexico, serving Mesilla and the surrounding communities of Doña Ana County. We help with personal care, companionship, meal preparation, light housekeeping, errands and transportation to appointments, plus respite for family caregivers — as hourly visits, overnight shifts, weekends or continuous 24-hour care. Every caregiver clears fingerprint-based state and FBI background screening, and we have bilingual English and Spanish staff. The first visit is a free assessment with no obligation.
Someone awake and present through the night — for wandering, bathroom trips, medication reminders, and the falls that tend to happen in the dark. The family finally gets to sleep.
Saturday and Sunday coverage, including holidays — the stretch when a working family caregiver usually runs out of options and has to take it all on alone.
Our caregivers have years of hands-on experience supporting families through in-home hospice and end-of-life care — working alongside your hospice team with patience, dignity, and respect, so your loved one is never alone.
We recognize the challenges families face when caring for a loved one. With our services, you can have peace of mind knowing your loved one is in capable hands. We keep you informed and provide regular updates on their well-being and any health or behavior changes.
Getting started is easy — we handle the rest.
A friendly conversation about your loved one's needs — no pressure, no obligation.
Together we create a personalized plan around your family's routine and budget.
A trusted caregiver steps in, and we keep you informed every step of the way.
Care isn't only about the tasks — it's about the person. A warm meal, a familiar face, and someone who truly listens can make an ordinary day feel like home again.
Everyone's needs are different. We create a customized care plan that focuses on your family's requirements — from a helping hand around the house to hands-on personal care.
Sometimes it is the home itself that needs attention. We step in with discretion and compassion to clean, sanitize, and restore the space — professionally, and without judgment.
Before anyone signs anything, we come out and see the situation in person — then tell you honestly what kind of help would actually make a difference.
We sit down with you and your loved one and walk through the day as it really goes — bathing, dressing, meals, medication reminders, getting around the house, the nights, and how much the family has quietly been absorbing.
You get a straight opinion on how many hours it would genuinely take and what kind of caregiver fits. If something other than what we do would serve your family better, we will tell you that instead.
This is a care conversation, not a medical evaluation. Personal Touch Home Care provides non-medical in-home care.
At home, at a rehabilitation or nursing facility, or at the hospital before a discharge — wherever your loved one is right now. Families are often making this decision from a hospital hallway with a discharge date already on the calendar.
We cover Las Cruces, Mesilla, and the surrounding communities of Doña Ana County.
Call or text (575) 639-3341 to set one up →There is no cost and no obligation. You are free to use the assessment and go with someone else, or to do nothing for now and sit with it. If things change in a month or in a year, you can always call — nothing about it expires.
Our caregivers are exceptionally caring, compassionate, and trustworthy — individuals who respect your privacy and maintain complete confidentiality.
When you call, you reach our Las Cruces team — not a national call center.
Healing with heart, right where your loved one feels safest.
Around the clock — including overnight care and weekend care.
Dignity, privacy, and confidentiality in everything we do.
Quality care your family can actually afford.
We keep the money part straightforward, so you can focus on your loved one instead of paperwork.
You pay us directly for the hours of care your family needs. There are no insurance approvals to wait on and no third party deciding what your loved one is allowed to have.
Schedules are flexible — a few hours a week, daily visits, overnights, weekends, or around-the-clock care. You can add hours, reduce them, or pause when family is in town.
Call or text (575) 639-3341 for a quote →Cost depends on the hours and the level of care involved, so we quote every family individually after we understand the situation.
If your loved one has a long-term care policy, it may cover in-home care like ours. We accept a number of plans, though not every carrier and not every policy.
Have your policy or the carrier's name handy and we'll tell you plainly whether yours is one we work with.
Call or text (575) 639-3341 about your plan →Policies vary. Many have a waiting period before benefits begin, and most carriers ask for a care plan and dated visit records — we'll go over what yours requires before care starts.
We are a private-pay agency. Personal Touch Home Care does not bill Medicare or Medicaid. If Medicaid is how you need to pay for care, we're happy to point you in the right direction — just give us a call.
It is not how much you do, but how much love you put in the doing.— Mother Teresa
Do you have a heart for caring for others? We're always looking for compassionate, dependable caregivers to join our family.
— Netty Garcia and the Personal Touch Home Care familyAt Personal Touch, every family we serve becomes part of our own. We believe that caring for someone is more than providing a service—it's building trust, offering compassion, and treating each person with the dignity and respect they deserve.
Our promise is simple: we provide the same thoughtful, dependable care we'd want for our own parents and loved ones. When you call us, you'll speak with someone who genuinely cares, listens to your needs, and is committed to helping you find the right support.
Because to us, you're never just a client—you're family.
Handwritten, signed letters from the clients and families we serve here in Las Cruces.
Bruce and I want to thank you so very much for your care for my mom. It was such a blessing to find you and your group of caring people who would love and take care of her so very well!
So many times you went above and beyond your regular duties to make sure my mom had everything she needed. You took care of her yourself or found other caregivers to always be there for her. You treated my mom with love as a member of your own family. You’ll never know how much that meant to us and to her. Thank you!
I know as time went on and her dementia increased, she could be a very difficult patient. But you told me you would stay with her until the end and you did! You stayed by her side and met her needs to her last breath and I will be forever grateful to you! You made these last years of her life better for her by your presence and your special care! Thank you! Thank you! Thank you!
Again, Netty, thank you so very much for everything!!!
I really appreciate and need the care I receive from Personal Touch Home Care. They come and help — mailbox, laundry, trips to doctors, shopping, etc. — when I request. They provided wonderful care to my late husband. Netty Garcia took a beautiful photograph of William (Bill) and me on the couch watching the Super Bowl. It has really helped me survive widowhood. Thanks to Personal Touch!!
Their personnel have proven to be reliable and results-oriented, consistently meeting my expectations in that care-giving role. Their ability to observe and analyze my challenges and meet my needs have made them valuable assets in allowing me to remain in my own apartment and largely independent. I would especially commend Gabby for her diligent effort helping me start almost every day.
I receive care from Personal Touch. They help me with my meds, showers, my dressing, my changing — especially making my bed and mopping. They bring my 3 meals throughout the day. They do my laundry. I have caregivers throughout the day visiting me, talking to me. I receive excellent care from them.
Personal Touch has provided the services we need. They do it quickly and correctly, with friendly people. All of those that I know want Personal Touch to continue as our caregivers.
I have known Netty Garcia for over 3 years. Quality of care from Personal Touch has been good. I consider Netty to be of good character and a good friend. I highly recommend her.
These are real letters, handwritten and signed by our clients. We're glad to show you the originals — or connect you with a family we serve.
Call us any time, or send a short message and we'll be glad to follow up. There's never any pressure or obligation — just a caring conversation.
