The short answer is that care runs around the clock. The longer answer explains the 9-to-6 you may have seen on Google, which is the office and not the service.
Personal Touch Home Care in Las Cruces staffs hourly visits, overnight shifts, weekend coverage, holidays and continuous 24-hour care. The 9 AM to 6 PM hours shown on the Google Business Profile describe the office at 301 N Solano Dr, Unit 8 — not the availability of care, which runs around the clock.
Hourly visits, overnight shifts, weekend coverage, or continuous 24-hour care. Days, nights, weekends and holidays are all things we staff rather than exceptions we apologise for.
No, and this confuses people regularly. Those are the hours of the office at 301 N Solano Dr, Unit 8. Care itself runs around the clock, including overnights, weekends and holidays. We list office hours honestly rather than putting 24/7 on the listing and sending somebody to a locked door at 2am.
Yes, and you should expect to. Most families start with a few visits a week and adjust as the situation moves. You can add hours, reduce them, or pause when family is in town. Give us as much notice as you can and we will work with it.
Yes, including the big ones. Holidays are when family caregiving quietly falls apart — everyone is travelling, hosting or working. Book ahead where you can, because holiday shifts fill up.
Ask. Short notice is normal in this work and we would rather give you a straight yes or no the same day than leave you waiting on a maybe.
Yes, overnight is a shift we deliberately staff. It is the one most agencies avoid because it is hard to fill, and it is a large part of why families find us.
Personal Touch Home Care provides non-medical in-home care. Our caregivers assist with daily living, safety and companionship. They do not provide nursing, wound care, injections, physical therapy or any service requiring a licensed clinician. If that is what is needed, it is a home health agency, and we will tell you so.
Call and describe what is happening at home. We will tell you what we can do, what we cannot, and what it would take.
