Families frequently book care without a clear picture of what actually happens, then feel awkward asking. Here is the concrete version.
A typical visit covers personal care (bathing, dressing, grooming, toileting), meal preparation, medication reminders, light housekeeping and laundry, mobility and transfer assistance, companionship, and errands or driving where needed. They also observe and report changes to the family. They do not provide nursing, wound care, injections, therapy, or any clinical treatment.
Arrive, greet, and see how the night went — that first two minutes is genuinely diagnostic. Then help the person up and to the bathroom safely, because that transfer is where a lot of falls happen.
Bathing or a wash, dressing, hair and teeth. Medication reminder with water, and confirmation it was actually taken. Breakfast cooked and eaten together rather than left on a tray.
Then the household: dishes, a load of laundry, bed changed, walkways clear. Maybe a prescription collected or the shopping done. Before leaving, a note to the family on what happened and anything that looked different.
That is a three-hour visit. It is not complicated, and that is rather the point — it is the ordinary business of a day, done by somebody who is not exhausted.
Ask any agency this. The answer tells you a lot:
Ask, and we will tell you honestly whether it is within scope. Small things that keep the household running are usually fine; clinical tasks never are.
No. If tasks are finished the time goes to the person — conversation, a walk, a game, getting out of the house. Company is a service, not a gap.
The hours are for the person receiving care. Nobody is going to cook one dinner and pointedly leave a spouse out, but a caregiver is not there to run a household of five.
You get told. What was eaten, what medication was taken, how the person seemed, and anything that looked different.
Personal Touch Home Care provides non-medical in-home care. Our caregivers assist with daily living, safety and companionship. They do not provide nursing, wound care, injections, physical therapy or any service requiring a licensed clinician. If that is what is needed, it is a home health agency, and we will tell you so.
Call and describe what is happening at home. We will tell you what we can do, what we cannot, and what it would take.
